IF YOU’RE LOOKING TO PROCESS A RETURN — SEND US AN EMAIL AT HELLO@LIGHTANDAIRYPHOTOG.COM AND WE CAN HELP!

WE GET THAT SOMETIMES THINGS JUST AREN’T THE RIGHT FIT!

RETURN POLICY

*PLEASE NOTE THAT UNUSED MERCHANDISE WITH ORIGINAL BOX MAY BE RETURNED 10 DAYS FROM SCHEDULED DELIVERY DATE.

RETURN SHIPPING IS NOT INCLUDED AND MUST BE PAID BY THE CUSTOMER.

Q: How much does the photo stand weigh?

A: Our Photo Stand was designed to be lightweight and weighs in at .93 of 1 pound (so just less than a pound) and is 12 inches long when collapsed!

Q: Does the photo stand tilt forward and backward?

A: Yes! The Photo Stand has a tilt function that allows you to tilt forward & backward for shooting at an angle!

Q: Does the Photo Stand work outside?

A: The Photo Stand is strong and sturdy when it is set up on a flat surface in normal weather conditions. We would encourage you to use your best judgment regarding use in inclement weather or on uneven surfaces.

Q: will a phone with a case on it fit into the mount?

A: Yes! Its smart design has an adjustable claw that grips the phone, so it works with varying case sizes.

Q: How far does the bluetooth remote reach?

A: She's got some range :) The Bluetooth Remote reaches up to 20 feet!

Q: Does the Photo Stand capture lay flats?

A: Our focus in designing the Photo Stand was for capturing portraits with people in them… the top bends so you could shoot down towards a table, but it doesn’t have an extendable horizontal arm, so capturing flat lays isn’t technically a feature included!

FREQUENTLY ASKED QUESTIONS

Q: Can I use a clip on light with the PHOTO STAND?

A: Yes! Though we typically recommend using as much natural light as possible when filming or taking photos. Check out this reel and this one for some tips!

Q: How do I return my Photo stand?

A: If you are within the 10 day return window, send us an email at hello@lightandairyphotog.com and we can help!